Work @ HRL

Student Library Assistant (2-5 hours/week)

This position reports to the Director. The Student Library Assistant performs shelving, circulation, and customer service duties in support of High River Library’s public service operations.
General and Public Service
  • Sorting books and other library materials
  • Shelving items in proper order according to library guidelines
  • Shelf reading
  • Emptying drop box, packing and unpacking
  • Checking items in and out
  • Answering the telephone
  • Informing and assisting customers with information about library programs and services including library eResources
  • Arranging, filling and/or planning displays

Ancillary duties include photocopying of materials, dusting, straightening and tidying of the public service areas of the library, processing and repairing library materials and other duties as assigned.

Personal Suitability
  • Effective listening and verbal and written communication skills
  • Excellent telephone etiquette
  • Ability to work with fine detail
  • Ability to follow instructions and to carry out duties in an independent manner
  • An interest in libraries, public service, and literacy
Physical Requirements
  • Required to lift, carry, or move library materials/equipment weighing 5-10 kg on a regular basis, with occasional lifting of items up to 30 kg
  • Able to reach a range of shelves between 5 cm and 200 cm above floor level
  • Able to handle exposure to dust
  • Regular computer use and need for focus and attention to detail
  • Variable periods of sitting, standing, walking
  • Ability to reach, crouch, kneel
Other Requirements
  • A minimum of Grade 10

Qualified candidates are invited to apply via email by August 16, 2021 with a résumé and cover letter. The High River Library is an equal opportunity employer. We encourage all qualified candidates including youth with a disability, Aboriginal youth, visible minorities, and new Canadians to apply for the position. If you require accommodation at any time throughout the recruitment process, please contact director@highriverlibrary.ca.

Mary Zazelenchuk, Director
High River Library
director@highriverlibrary.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Program Assistant
(17.5 hours/week, September 7, 2021-December 23, 2021)

This is a term position for a youth aged 15-30 working in cooperation with the Program Coordinator and under the direct supervision of the Director. The Program Assistant delivers programs and customer service supporting High River Library's operations. This position is made possible through the Government of Canada’s Canada Summer Jobs program.
General and Public Service
  • Assists with planning, promoting, and implementing activities for children, teens, and adults.
  • Provides an opportunity for community members to be involved in hands-on learning.
  • Communicates program schedule to library staff, schools, families, and community groups.
  • Creates advertising materials and promotes library programs within and outside the library on TVs, bulletin boards, website, via word-of-mouth, and social media accounts.
  • Knowledgeable about collection and services including books, objects, accessible formats, and eResources.
  • Maintains order in programming areas including office and program rooms including set-up and teardown after program events and cleaning equipment and materials as required.
  • Reports statistics, and submits program evaluations.
  • Proficient in using the library’s ILS (holds, checking in, checking out, new registrations, interlibrary loans), website, room reservation and other software.
  • Provides competent, knowledgeable, and friendly service including, but not limited to:
    • Answering patron questions. Helping patrons select and acquire library materials.
    • Resolving patron complaints and referring sensitive issues to administration. Completing incident reports if required.
    • Providing constant, informal instruction about new library services and procedures. Registering patrons for programs.
    • Assisting patrons with personal digital devices, self check, and public access computers and equipment. Performing basic maintenance, troubleshooting and reporting mechanical problems with equipment as required.
    • Answering the phone and directing calls.
  • Participates in shelving, shelf reading and weeding.
  • Promotes a safe workplace; ensures that all established safety procedures are followed.
  • Other duties as assigned.

 

Working Conditions
  • Regular computer use and need for focus and attention to detail.
  • Variable periods of sitting, standing, walking.
  • Ability to reach, crouch, kneel.
  • Lifting or moving objects up to 20 pounds.
  • Exposure to dust/dirt.

 

Skills and Abilities
  • Considerable skills in public services, communication, and organization.
  • Works effectively with children, teens, and adults.
  • Works independently and takes initiative.

 

Education and Experience
  • A background in Library and Information Studies, Elementary or Secondary Education, Early Childhood Development, Instructional Design, Music, Art, or Drama is an asset.
  • First aid certification is an asset.
  • Significant knowledge of library programming trends. Knowledge of basic video creation and editing software is an asset.

 

Conditions of Employment
  • Between 15 and 30 years of age.
  • Canadian citizen or able to work in Canada.
  • Ability to work evenings and weekends.
  • A driver's license is not required, but is an asset.
  • Ability to pass a criminal record check with a vulnerable sector screening.

Qualified candidates are invited to apply via email by August 23, 2021 with a résumé and cover letter. The High River Library is an equal opportunity employer. We encourage all qualified candidates including youth with a disability, Aboriginal youth, visible minorities, and new Canadians to apply for the position. If you require accommodation at any time throughout the recruitment process, please contact director@highriverlibrary.ca.

Mary Zazelenchuk, Director
High River Library
director@highriverlibrary.ca

We thank all applicants for their interest, however, only those selected for an interview will be contacted.